top of page
Custard, Boutique Hotel Managers
Custard, Food and Beverage Consultants
Custard, Bar and Restaurant Specialists

F&B + HOTEL + CONSULTANCY

Custard, Hospitality Consultants

FOOD &
BEVERAGE

RESTAURANTS, BARS, HOTEL F&B, ENTERTAINMENT VENUES.

Custard, Hospitality Management

[1]

F&B MASTER PLANNING

CONCEPT DEVELOPMENT 

Idea Incubation: Refine your vision into a viable plan.

Pre-Conceptualization: Align your idea with market insights.

Market Analysis: Pinpoint local demand and trends.

Concept Diversity: Create a complementary range of culinary offerings.

Integration Strategy: Blend concepts for smooth operations and impactful guest experiences.

Concept Identity & Branding: Shape a compelling identity with a cohesive narrative that connects and tells the story.

​​

[2]

OPERATIONS PLANNING 

 

Layouts & Workflows: Optimized design for seamless front and back of house operations.

Kitchen & Bar Design: Functional designs for efficiency and flow.

Budgeting: Strategic financial and expense planning.

Financial Modeling: Accurate revenue and expense forecasting.

Tech Integration: Implementation of POS, CMS, and operational systems.

Staffing & Structure: Clear organizational charts and efficient processes.

[3]

F&B PROGRAMMING & CONCEPTS

 

Culinary Strategy: Vision, innovation, and strategic direction.

Menu Strategy: Pricing, positioning, and compelling verbiage.

Menu Engineering: Design, layout, optimization, and profitability.

Cocktail Program: Full implementation and craft excellence.

Wine: Expert selection and thoughtful curation.

Coffee: Comprehensive program implementation.

 

Ready-Made Concepts: We have a stable of ​ready-to-roll concepts with set guidelines and menus.

​​

[4]

OPERATIONS & MANAGEMENT

 

Training & Service: Employee handbooks, training materials, service manuals, and seminars.

SOPs & Job Descriptions: Clear processes and defined roles.

Talent Recruitment: Sourcing and hiring GMs, chefs, and line staff.

Kitchen Operations: Structured organization and optimized efficiency.

Operational Launch: Execute a flawless opening with expert training and design.

Ongoing Management: Continuous support to keep things running smoothly.

Comprehensive Support: Training and advisory to set you up for success.

[5]

PROJECT MANAGEMENT

 

Critical Path: Roadmap for timely project completion.

Timeline: Sequence planning and deadline management.

Milestones: Key progress checkpoints.

Resource Allocation: Efficient use of resources.

Risk Management: Proactive issue mitigation.

Stakeholder Communication: Clear, regular updates.

[6]

COMMUNICATIONS

 

Public Relations: Strategic narrative crafting, media relations, agency recruitment, and liaison.

Marketing: Holistic strategy development, targeted initiatives, and cross-channel execution.

Programming: Creative strategy design, innovative initiatives, and audience engagement.

Brand Messaging: Consistent and compelling brand voice across all platforms.

 

Custard, Experts in Hospitality Development
Custard, F&B Managers


HOTEL

OPTIMIZED OPERATIONS, ELEVATED GUEST EXPERIENCE, STRATEGY, AND POSITIONING.

[1]

HOTEL MANAGEMENT

Bespoke Strategy: Owner goals lead the way. We tailor to match your vision and drive success.

Integrated Team: We’re not just managers—we’re partners. Your team, our expertise, one seamless operation.

Custom Solutions: Every property is different. We optimize what you need, from efficiency to revenue growth.

Flexibility: Tailored support for independent or franchised properties.

Growth: Strategic direction to hit and exceed financial and operational targets.

Operational Excellence: Sharpen day-to-day performance for better efficiency and guest experience.

Revenue Optimization: Dynamic strategies to boost profits.

Financial Oversight: Transparent management for profitability and return on investment.

Quality Assurance: Consistent reviews to keep service standards high.

[2]

OPERATIONS PLANNING

 

Operational Design: Streamlined layouts, workflows (front and back of house), and F&B programming.

Training & Service: Comprehensive handbooks, service manuals, training materials, and seminars.

SOPs & Job Descriptions: Clear processes and defined roles.

Tech Integration: Guidance and implementation of PMS, revenue management, booking engine, and CMS.

Talent Management: Recruitment of executive leadership and department heads, along with structured staffing processes.

Staffing/Org Chart: Efficient organizational structure and processes.

OS&E: Strategic procurement and process direction.

[3]

COMMUNICATIONS

Brand Messaging: Consistent and compelling brand voice across all platforms.​​

Public Relations: Strategic narrative crafting, media relations, agency recruitment, and liaison.

Marketing: Holistic strategy development, targeted initiatives, and cross-channel execution.

Programming: Creative strategy design, innovative initiatives, and audience engagement.

[4]

ASSET MANAGEMENT

Investment Optimization: We enhance asset performance with forward-thinking strategies and hands-on support.

Assessment & Diagnosis: Find revenue and efficiency opportunities.

Performance Optimization: Drive both top-line and bottom-line results.

Sustainability Initiatives: Build future-proof solutions for long-term returns.

Risk Mitigation: Identify and address potential risks.

bottom of page